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Human Resources & Project Management
The focus of our services involves building structures and processes to provide businesses with clear frameworks and the support needed to operate HR functions efficiently.
- Recruitment Services
- Training & Professional Development
- Drafting Contracts, Handbooks & Manuals
- Labour Act Advice
- HR Support
➤ Recruitment Services
We offer recruitment excellence that consistently surpass all our clients’ expectations. Our success is driven by our dedicated team of recruiters that devote time to understand our client needs to determine a suitable match from our database of graduates and industry professionals.
➤ Employment Contracts
We draft compliant permanent, fixed term and independent contractor agreements to ensure that your company has robust contractual clauses to avoid any potential misunderstandings that could give rise to legal proceedings.
➤ Development of Staff Handbooks
A staff handbook is an essential reference to onboard new staff, and existing staff both guidance and information. It is considered best practice to give employees a handbook on their first day, or even earlier if you can. Along with a welcome letter as part of their induction process. With an employee handbook, all your business policies and procedures are in one easily accessible place. This makes it easier for your staff to understand things like how to report absence, their entitlements to sick pay, and how to request holiday.
➤ Department Operations Manuals
Standard operating procedures (SOP) are a detailed description of all the processes and procedures that are used in your company. To guarantee a smooth onboarding and training process for new hires, each department should be held responsible for producing this document. Therefore, through time savings, liability reduction, value addition, and eventually increased business scalability, a SOP promotes efficiency.
➤ Disciplinary and Grievance Procedures
A disciplinary and grievance procedure provides a clear guide to process and procedure to address the difficulties that may arise between an employer and employee during the employment relationship. Regardless of the size of your organization, all employers should follow a full and fair grievance procedure as set out in this guide, to ensure that objectivity and reasonableness are exercised.
➤ Performance Management
We work with you to plan, monitor, and review your employee’s performance. Our Account Resource Managers support your employees in scheduled 1-1’s with onboarding, training and workflow management. We complement this support by using the latest time tracking software to save you valuable billable hours, and to provide you with a report on your team's productivity. Our regular reviews align with your company appraisals to ensure that the offshore team is aligned to the objectives of your company.
➤ Continuous Professional Training & Development
We work with you to identify your professional training needs within your organization. CPD allows your employees to enhance their skills, knowledge, experience and understanding. In order to ensure long-term retention, we help your staff members to intentionally and proactively track, record, and utilize their abilities.
➤ Culture and Engagement
Employees thrive in a culture of positivity and continuous development. This allows employees to grow with your company and remain loyal. To develop this culture takes effort from the employer. This can include employee satisfaction surveys, teambuilding, and management guidance to increase trust and autonomy in the workplace.
➤ HR Support
We support your business in setting up and/or maintaining the HR administrative side of your business. We create bespoke efficiencies to improve employee engagement, absence, scheduling, time keeping and compliance. This includes employee onboarding, payroll, employee data analysis and performance.
Transform your team's potential and project success with Dashstone BPO's HR & Project Management services. Let's drive your business forward, together!
Company Address:
1 E Erie St, Suite 525-2568, Chicago, IL 60611
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